Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how Moncore Automation (“we,” “our,” “us”) collects, uses, and protects your information when you visit our website or use our services.

1. Information We Collect

a. Personal Information

This may include:

  • Name, email address, phone number

  • Business information

  • Payment details (processed securely through third-party providers)

b. Usage Data

We may collect:

  • Website analytics (pages visited, device type, IP address)

  • Interaction data with our services

  • Data provided through forms or integrations

c. Client Data (for automation services)

When clients connect their CRM, inbox, or communication systems, our automations may process:

  • Lead information

  • Customer messages

  • Appointment details

  • Business workflows

We only process this information to deliver the service and do not sell it.

2. How We Use Your Information

We use your data to:

  • Provide and improve our automation services

  • Communicate with you about projects, updates, and support

  • Customize workflows or AI behaviour

  • Protect our platform from misuse

  • Comply with legal obligations

3. Data Sharing

We do not sell your data.
We may share information only with:

  • Trusted third-party vendors (CRM platforms, AI providers, payment processors)

  • Service partners working directly on your project

  • Legal authorities when required by law

All partners are required to maintain confidentiality.

4. Data Security

We use industry-standard measures to protect your data. However, no system is 100% secure, and you acknowledge that transmitting information online carries inherent risks.

5. Data Retention

We retain data only as long as needed to provide services or comply with legal requirements. You may request deletion of your data at any time (unless laws require us to keep it).

6. Cookies

Our website may use cookies for analytics, performance, or functionality. You may disable cookies through your browser, but some features may not function correctly.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Withdraw consent

  • Request a copy of the data we store

To exercise these rights, contact us at team@moncore.ca.

9. Contact Us

For questions regarding this Privacy Policy or your data, reach out at:
📧 team@moncore.ca